Business Vocabulary in Use Intermediate is designed to help intermediate and upper-intermediate learners of business English to improve their business vocabulary. It is for people studying English before they start work and for those already working who need English in their job. In addition to improving your business vocabulary, the book helps you to develop the language needed for important business communication skills.
You can use the book on your own for self-study, with a teacher in the classroom, one-to-one or in groups.
Applying for a job.
Fred is an accountant, but he was fed up with his old job. He looked in the situations vacant pages of his local newspaper, where a local supermarket was advertising for a new accountant’s position. He applied for the job by completing an application form and sending it in.
Harry is a building engineer. He’d been working for the same company for ten years, but he wanted a change. He looked at jobs with different engineering companies on a jobs website. He made an application, sending in his CV (curriculum vitae – a document describing your education, qualifications and previous jobs, that you send to a prospective employer) and a covering letter explaining why he wanted the job and why he was the right person for it.
CONTENTS.
INTRODUCTION.
JOBS, PEOPLE AND ORGANIZATIONS.
Work and jobs.
Ways of working.
Recruitment and selection.
Skills and qualifications.
Pay and benefits.
People and workplaces.
The career ladder.
Problems at work.
Managers, executives and directors.
Businesspeople and business leaders.
Organizations 1.
Organizations 2.
PRODUCTION.
Manufacturing and services.
The development process.
Innovation and invention.
Products and services.
Materials and suppliers.
Business philosophies.
MARKETING.
Buyers, sellers and the market.
Markets and competitors.
Marketing and market orientation.
Products and brands.
Price.
Place.
Promotion.
E-commerce.
MONEY.
Sales and costs.
Profitability and unprofitability.
Getting paid.
Assets, liabilities and the balance sheet.
The bottom line.
Share capital and debt.
Success and failure.
Mergers, takeovers and sell-offs.
FINANCE AND THE ECONOMY.
Personal finance.
Financial centres.
Trading.
Indicators 1.
Indicators 2.
DOING THE RIGHT THING.
Wrongdoing and corruption.
Business ethics.
PERSONAL SKILLS.
Time and time management.
Stress and stress management.
Leadership and management styles.
CULTURE.
Business across cultures 1.
Business across cultures 2.
TELEPHONING. FAX AND EMAIL.
Telephoning 1: phones and numbers.
Telephoning 2: trying to get through.
Telephoning 3: getting through.
Telephoning 4: arrangements and ending calls.
Business communication 1: staying in touch.
Business communication 2: email.
Business communication 3: faxes and letters.
Business communication 4: CVs and job applications.
BUSINESS SKILLS.
Meetings 1: Types of meeting.
Meetings 2: the chair.
Meetings 3: points of view.
Meetings 4: agreement and disagreement.
Meetings 5: discussion techniques.
Presentations 1: key ideas.
Presentations 2: key steps.
Presentations 3: audience interaction.
Negotiations 1: situations and negotiators.
Negotiations 2: preparing.
Negotiations 3: win-win.
Negotiations 4: reaching agreement.
Answer key.
Index.
Also available.
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