English For Everyone, Business English, Course Book, Level 1, 2017

English For Everyone, Business English, Course Book, Level 1, 2017.

   An in-depth, self-study course in Business English using visual learning, practice exercises, and free audio to make English business language and vocabulary easy to learn.




Meet the manager.
Sumiko Akimoto, our Head of Customer Services, describes a typical day at work. “Every morning, even in the winter, I ride my bicycle to work. 1 arrive at work early and then walk through the departments to talk to the staff. It is important for me to know what is happening in the company so that I can share any useful information with clients. Next, I read my emails and use them to help me write a list of things to do during the day. I rarely do everything on the list, but it s useful to help me plan my day.

During my morning coffee break, I talk to my team members about my list and sometimes delegate tasks to them. At lunchtime, many of my colleagues go to a local Italian restaurant to eat, but I stay in the office and eat a packed lunch. I like to deal with all my emails by 5 o’clock. Sometimes I can leave work at 5:30, but I usually leave at 6 oclock. To help me relax after work, I turn off my phone as soon as I get home.”

Contents.
How the course works.
01 Meeting new colleagues.
02 Everyday work activities.
03 Vocabulary.
04 Business around the world.
05 Vocabulary Office equipment.
06 Asking questions at work.
07 Exchanging details.
08 Skills and experience.
09 Vocabulary.
10 Choosing a job.
11 Describing your workplace.
12 Vocabulary.
13 Personal qualities.
14 Describing your job.
15 Workplace routines.
16 Vocabulary.
17 Hobbies and habits.
18 Past events.
19 Dates and times.
20 Career history.
21 Company history.
22 Vocabulary.
23 Talking about your plans.
24 Giving opinions.
25 Agreeing and disagreeing.
26 Health and safety.
27 Suggestions and advice.
28 Giving a presentation.
30 Vocabulary.
31 Discussing issues.
32 Apologies and explanations.
33 Tasks and targets.
34 Dealing with complaints.
35 Vocabulary.
36 Making travel arrangements.
37 Asking for directions.
38 Describing your stay.
39 Vocabulary.
40 Conferences and visitors.
41 Dining and hospitality.
42 Informal phone calls.
43 Formal phone calls.
44 Writing a resume.
45 Making plans.
46 Vocabulary.
47 Emailing a client.
Answers.
Index.



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