English for Everyone is designed for people who want to teach themselves the English language. The Business English edition covers essential English phrases and constructions for a wide range of common business scenarios. Unlike other courses, English for Everyone uses images and graphics in all its learning and practice, to help you understand and remember as easily as possible. The best way to learn is to work through the book in order, making full use of the audio available on the website and app. Turn to the practice book at the end of each unit to reinforce your learning with additional exercises.
It’s good to talk.
“Morning, Sammy. Did you see the game last night?” This kind of small talk happens in every office around the world, every day. People who make an effort to talk to others arc more well-liked by their colleagues. When you make small talk, you make the other person feel more relaxed, and form a connection with that person. People who are good at small talk tend to be quick thinkers, and businesses like employees who can think on their feet. So what are the key skills you need to master to be good at small talk? Make eye contact with the other person, and listen. Be interested in what they have to say. Stick to topics such as hobbies, books, films, and the weather. And avoid uncomfortable topics such as politics, religion, and money.
Contents.
How the course works.
01 Introductions.
02 Getting to know colleagues.
03 Vocabulary.
04 Talking about changes.
05 Delegating tasks.
06 Vocabulary.
07 Writing a report.
08 Making apologies.
09 Vocabulary.
10 Making plans by email.
11 Keeping clients informed.
12 Informal communication.
13 Vocabulary.
14 Describing a process.
15 Describing a product.
16 Vocabulary.
17 Marketing a product.
18 Advertising and branding.
19 Advice and suggestions.
20 Vocabulary.
21 Talking about abilities.
22 Comparing and contrasting.
23 Planning events.
24 Vocabulary.
25 What people said.
26 What people asked.
27 Reporting quantities.
28 Checking information.
29 Vocabulary.
30 Job descriptions.
31 Applying for a job.
32 Job interviews.
33 Vocabulary.
34 Working relationships.
35 Career outcomes.
36 Vocabulary.
37 Structuring a presenta.
38 Developing an argument.
39 Pitching a product.
40 Talking about facts and figures.
41 Plans and suggestions.
42 Emphasizing your opinion.
43 Discussing conditions.
44 Discussing problems.
Answers.
Index.
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